API error · HTTP 500

`internal_error`

Internal error

HTTP status	500 Internal Server Error
`code`	`internal_error`
`title`	Internal error
Retry?	Yes, with backoff

What it means

An unexpected error occurred in WALT.

What to do

Retry with exponential backoff and jitter and the same Idempotency-Key. If it persists, contact WALT support with the request_id (§12.4).

Example response

Branch on code, never on title or detail. detail varies; quote request_id to support.

HTTP

HTTP/1.1 500 Internal Server Error
Content-Type: application/problem+json

{
  "type": "https://www.underwritinguk.ai/developers/errors/internal_error",
  "title": "Internal error",
  "status": 500,
  "code": "internal_error",
  "detail": "Internal error.",
  "request_id": "7b0b1e5c-2f7e-4a52-9a43-5b0d0f0e9d11"
}

All error codes · Error catalogue in the integration guide (§15) · Error handling and retries (§12.4)