API error · HTTP 415

`unsupported_media_type`

Unsupported media type

HTTP status	415 Unsupported Media Type
`code`	`unsupported_media_type`
`title`	Unsupported media type
Retry?	No

What it means

The uploaded file is not an accepted format. Documents must be PDF, JPEG or PNG.

What to do

Do not retry unchanged. Convert the file to PDF, JPEG or PNG (§6, Step 4).

Example response

Branch on code, never on title or detail. detail varies; quote request_id to support.

HTTP

HTTP/1.1 415 Unsupported Media Type
Content-Type: application/problem+json

{
  "type": "https://www.underwritinguk.ai/developers/errors/unsupported_media_type",
  "title": "Unsupported media type",
  "status": 415,
  "code": "unsupported_media_type",
  "detail": "Unsupported media type.",
  "request_id": "7b0b1e5c-2f7e-4a52-9a43-5b0d0f0e9d11"
}

All error codes · Error catalogue in the integration guide (§15) · Error handling and retries (§12.4)